7 Steps for Starting an AI Business

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Artificial intelligence (AI) is reshaping the technology landscape in many industries. New advancements give businesses more tools to analyze data, automate processes, and offer better customer service.

These shifts have led the AI industry’s startup scene to accelerate in growth—with over 70,000 startups now in the space.

It isn’t just one area of AI seeing growth, either. Companies are developing new ways to train AI models, improve analytics techniques, and design hardware to run more powerful applications. With the rise of generative AI, many of these advances are reaching individual users.

All of this leads to opportunities for entrepreneurs willing to take a chance on developing a new AI product for the transforming world.

This step-by-step guide explains how you can make this happen. We’ll cover the steps to create an AI startup and discuss how a few of the most prominent players in AI made their mark. (Learn more about The Impact of AI on The Job Market: Key Insights.)

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1. Understand artificial intelligence and its applications

Building an AI startup requires a fundamental understanding of AI’s primary concepts. Business owners should understand machine learning, deep learning, and data science to determine what AI is capable of and be aware of its limitations.

An AI system can complete several tasks, including:

  • Facial recognition to improve security in buildings and public spaces
  • Natural language processing (NLP) to process the meaning of words and communicate with users automatically
  • Text generation using language models trained on large amounts of text data
  • Processing large amounts of information to make predictions about the future

With all the talk about AI changing the world, it’s tempting to think it can do everything. But it’s important to remember that the field still has hardware and technological limitations.

Understanding how AI works can help you recognize those limitations and maximize what’s available now.

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2. Define your business model

Once you understand more about AI technology and how it works, you can start thinking about creating a business model that best fits your ideas. You have several ways to go about structuring your efforts, including:

  • Product business. Offer a productized AI service that provides a solution for an industry. Create an AI-powered product to present a better offering than the competition. Framer is an AI tool that uses this approach for web design.
  • Platform business. Extend other businesses a platform to build their tools using your AI processes. You can offer application programming interfaces (APIs), custom AI models, and AI data analysis. DataRobot delivers a platform business to organizations that need help with these tasks.
  • Consulting business. If you have a lot of experience in AI, you have much to give to the business world. And with so many companies investing in AI over other tech investments—a reported 73% of organizations—the demand for experienced AI professionals is huge.

When deciding on your business model, think of your overall mission with your AI startup. Who do you want to help, what product do you want to build, and what problems will you solve for your customers? Answering these questions can help you find the right business model and define your value proposition.

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3. Build a strong team

Building a successful AI startup isn’t something you usually do alone. Although AI is becoming more accessible—with tools like the GPT API available, creating AI solutions for consumers or other businesses still takes considerable work.

You’ll need a great team to get the job done. You can do this by finding a technical co-founder, hiring great AI talent, or working with professional freelancers experienced with AI.

The AI space has a lot of competition for talent. To attract the best resources, you’ll want to build a company that attracts the right people.

Do this by creating an environment for AI experts to innovate and make lasting changes. Create a culture that brings the brightest minds together and helps them collaborate without hassle.

Explore various ways to find talent—reach out to your network for personal recommendations from trusted sources or post job requests on job boards 

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4. Leverage AI technology and infrastructure

Competing in the AI industry today means staying on top of the latest technologies and making the most of them. The industry is changing fast—with an expected annual growth rate of 36.6% until 2030.

Finding the right platform to build on is critical to surviving in the AI market. For instance, a generative AI company will need a way to create text and output the result to users.

OpenAI offers API access to users to build that capability in their own apps. If you’re concerned about privacy, going the open-source route and training your own language model to use in-house may make more sense.

Having a great AI product also means having great data. You must collect and process high-quality datasets to train your AI models—otherwise, your product may not produce high-quality results for customers.

Throughout this process, build workflows and automation to create an efficient organization. Consider using established frameworks to streamline your development process.

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5. Develop AI products and solutions

After finding the platforms and data you’ll use to build your AI business, the next step is to develop your AI project and solutions.

This process means using the information you have to find a way to apply it to the real world. For instance, you may want to start an AI business in the healthcare industry. If you can analyze data from patient records and medical research, you can build a product to help doctors make more accurate diagnoses.

You’ll use machine learning algorithms to analyze your data during this process. Once you have an AI model trained on your data, you can take in new information to analyze what you have and offer insights valuable to customers.

This process won’t stop with one pass. Working on your AI model requires continuous effort as you gather more customer data and feedback. Keep validating your product over time to make sure it’s the best solution available on the market. Consider starting with a minimum viable product (MVP) to test your concept before fully scaling. (Learn How to Launch and Measure the Success of Your Project.)

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6. Craft marketing and business development strategies

A great marketing strategy can distinguish between a successful startup and one with a great product but insufficient traction to get off the ground.

Creating a marketing campaign means understanding who your customers are, where to find them, and their problems. Start the process by defining your buyer persona or firmographic data—research your customer demographic, interests, problems, and anything else relevant to what you can offer.

Explain how you can remove headaches, waste, health or safety issues, or simply boredom from the current mode of operating. How can you help deliver improved quality, customer service, or bottom-line profit? Explain “What’s in it for me?” from the customer’s perspective when using your product.

After you have your customers identified:

  1. Find out where they are.
  2. Find customers by networking at events, using platforms like LinkedIn, or picking up the phone.
  3. Set up a professional website to promote your offerings and establish social media accounts to promote your product and establish your brand.

Networking with other industry leaders is also helpful. Partnerships can help you get your brand name out there and establish trust for your product. Consider how your AI solution could benefit e-commerce platforms or software-as-a-service (SaaS) companies to expand your reach.

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7. Scale and grow

Many opportunities to build large companies exist in the AI space—but only if you create a product with a wide reach. You can’t limit yourself to a small market sector and expect to grow into a huge organization.

As time passes, you’ll need to scale your AI product offerings. The good thing about AI? Once you have the infrastructure, you can explore new opportunities to see your options.

For instance, look at an AI company that helps retailers understand their customers. Data analysis tools can help you identify consumer trends and assess customer behavior to predict a desired product. Currently, these programs are recommended products for customers.

But what happens when you integrate generative AI with the process? You can offer a chat experience to shoppers that considers their customer history and offers personalized advice in a chat window (instead of forcing the customer to browse). They can tell the chatbot what they want and get recommendations.

This experience builds off a previous product and offers a better customer experience. Look for opportunities like this with your AI product.

Amazon uses AI to power its customer service chatbot, which can answer questions about products, orders, and shipping. The chatbot is continuously updated with new information and data, making it more accurate and helpful over time. Amazon also plans to integrate an AI chatbot called Rufus to replace their shopping search.

This article originally appeared on Upwork.com and was syndicated by MediaFeed.org

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